Just picked up my car from Gold Coast Masserati. The best service I received in my whole entire life. The sales person was Edison Jin and he was fantastic but the service manager went above and beyond to accomodate to my needs. Wonderful dealer. I would highly recommend it.
Very efficient process in a low pressure and friendly environment. I highly recommend Gold Coast Alfa Romeo
Amazing experience. I bought my car from this dealer after spending some time finding the right one. Edison made the process easy and his professionalism was great. The customer service especially after purchasing the vehicle was refreshing.
Chris from service was excellent. The entire dealership was outstanding. I will only buy and service my cars from Gold Coast going forward. Thanks everyone!!!
This service dept is really good. Chris Umali and Joe Tambini were very helpful and explained everything so well.
Good service and wonderful staff. One thing is they charge 3% on the credit card transactions, which is highly unusual compared to any other dealers.
Greg was awesome. He got to the car very quickly and followed up with me right away about the requested services. He was a nice guy, knowledgeable and responsive via text and phone. Couldn’t ask for more.
Sales representative Edison Xin was professional, friendly and knowledgeable. Gold Coast Alfa Romeo had one of the largest inventory in the tristate area.
Great sales team and awesome commitment to customer service. Appreciate their level of detail for customer satisfaction.
Amazing experience with service… unlike Maserati of Bergen County who never replied to me for 2 weeks of calling every day.
Very courteous and professional staff. Great communication throughout the service visit.
Helpful in a way that they will work something good for you and your budget. Attentive to your needs. Communication was also very good.
Kris provides very good service thank you..
Sales associate Nick Tzivas was very helpful and professional from beginning to delivery of my Alfa Romeo. He made buying car experience very pleasant and enjoyable.
This dealership was awesome customer service like no other my salesman Angel was the best I’ve ever dealt with
Angel is the person to go to if you want to get a car! He is patient and knows how to work with you to help you get exactly what you want! He was very knowledgeable and I walked out happy with the car I wanted. This will definitely not be the last time I get a car with him. Highly recommended!!
Very helpful and made not only the buying experience a good one, arraigned shipping and managed the whole process from initial call to delivery here in Louisiana. Then called to make sure we were happy on top of that. Customer Service you no longer see.
Very accommodating as far as finding financing for me. There were also some minor unforeseen issues after purchase and they honored their word entirely. Highly recommend. Look forward to my next purchase with them
Excellent dealership. Angel Vega was outstanding and made the entire lease process a wonderful experience.
Highly recommend these guys. I ended up leasing the car I wanted at a good price, and they made the process easy and smooth. Overall, great experience.
Sales consultant Angel, and Mike the sales manager was beyond outstanding. Coming from the same business field, it's a sales persons job to be genuine and upfront. Angel takes that to another level. I felt like Angel and Mike treated my husband and I like we were part of their family, we had 2018 Ghibli SQ 4 from same dealership with another sales person, who I personally knew, but he is not there anymore, but Angel took care of us like we knew each other for years. I highly recommend Angel, Mike the sales manager at Gold cost Masarati. We love ...
Angel was very nice, professional and responsive at all hours. He always tried to give me the best information he had. He was willing to work hard, call in favors and do whatever it took to get me my car asap. I massively appreciated that.
Exceptional service! My service advisor- Greg is the very best- addresses all issues with my car. I highly recommended them.
Excellent Customer Service. Gregory and Joe are very respectful, responsive and courteous. All service matters were addressed promptly.
They treat their clients with respect and do not dismiss their concerns and/or issues with their vehicles as other dealers do. Chris, my service advisor, as with several other personnel within the service department, is well skilled and understands the cars. Chris works to resolve any problems the clients have. GOLD COAST MASERATI stands out amongst the several other Maserati dealers I have dealt with over the past five years. I would recommend anyone who has an Alfa Romeo, MASERATI or Ferrari to take a look at their service. If you are looking for a replacement vehicle you would ...
Good place just very hard to reach a service advisor
they were so responsive, picked up my car when I went on vacation and had it back by my return. fixed everything! great experience!!
Always a great experience at Gold Coast Maserati. Greg Beaumont has been my Service Advisor at Ferrari-Maserati of Long Island and also @ Gold Coast Maserati. Greg is always a “no-pressure” Service Advisor. I recommend the services of Gold Coast Maserati. Be alert! Stay safe!
Fantastic customer service. Easy to work with.
This was my first experience with this dealer and I must say I was impressed by everything took me on time finishing on time and making all the necessary adjustments on my vehicle I strongly recommend this dealer to anyone interested
Staff was helpful and responsive to my needs and call and was happy with overall results
My Maserati was carefully flat bedded away in a closed truck and returned once they were sure my concerns were addressed.Everything turned out great.
Great experience with Helen Pak, the title clerk. I had a disaster of an issue with an error on my title. No one could fix the problem until Helen took care of it. She made numerous calls and resolved the situation with a great deal of patience. She’s a pleasure to work with and her experience is evident. Highly recommend!
I highly recommend Gold Coast Maserati!! First a great deal on the Ghibli, followed by an even better door-to door service on our tire package. We couldn’t be happier. Thanks Gold Coast! - Lana & Alan
Everyone is very helpful and kind. They took good care of my Levante 😀😃
Really nice high end dealership. Everyone is very friendly. I had my car inspected by 3rd party before purchasing, car was immaculate. Had one small cosmetic concern and they fixed it I had a hard time getting a loan ($150k car) - thought I was able to get one from my bank but they denied my application last minute. Angel and Francesco put a lot of effort in with the banks they worked with to get me a loan. If it was a different dealership they who didn’t have good relationships I almost definitely wouldn’t have gotten the ...
This is without a doubt the best experience I’ve ever had at any dealership. I had the smoothest car buying experience when purchasing my Levante a few years ago. What’s even more amazing about them is that usually after the purchase, most car dealerships don’t care anymore when it comes to servicing your vehicle, but these guys are different. They have been so attentive to all our needs and always return my car whenever promised. Both the Service Manager Joe Tambini and Service Advisor Gregory truly exemplified excellent customer service. I can’t rave enough about both ...
AMAZING, AMAZING, AMAZING! We have such an awesome, refreshing, beautiful, welcoming, warm experience every time! Joe, Greg, Chris, Vanessa, and pretty much the entire team at Gold Coast is amazing. They are so kind, go above/beyond for you, want to help, and believe in customer service! I came from Alfa Romeo Westbury and am so glad I did. Westbury doesn’t even come close to Gold Coast on any ranking/standard. Westbury should take training lessons on how to treat people from Gold Coast. Purchase and service your vehicles here! They care about you and appreciate you! Unlike so ...
I love Gold Coast. Greg in the Service Dept. Is pleasant to work with, extremely helpful and went out of his way to get our service request done!
These guys are the best. I had an emergency just before they were closing, they jumped right on it, and they sent me on my way.
Cody was kind, professional and such a joy to work with. Highly recommended him. The best
I'm glad to have found a Maserati near me. The staff are all knowledgeable and friendly. Starting from sales to the service dept. They go above and beyond what you expect and are very accommodating. This is now the only place I'll take my car for service. And should I get another car I'll make sure to come back here. Thanks to Francesco in sales and Greg, Joe, Mike & Jimmy,
If I could give this team 6 stars I would. They are terrific. I've known Greg a short time, yet we're already on shorthand. So easy to deal with, and top-notch work. So happy I picked Gold Coast.
I have purchased numerous vehicles from other salespeople that I never remember their names, but not Cody. Cody was by far the best salesperson I ever dealt with. With his no-pressure and super friendly sales approach, Cody made my luxury car buying experience fantastic. If you’re in the market for a premium luxury car and, like me, prefer genuine, good-hearted people to deal with, talk to Cody. Cody is the man!
Cody was great, he provided me with all the details I needed to make an informed decision about my purchase. He was able to process my information and get me into the car I wanted. Everyone at GoldCoast was great and willing to assist. I had a very smooth puchasing process.
Mr. Cody Yaeger was very professional and efficient, very accessible with a fastest response time through e-mails or text messages. All staff at Gold Coast Maserati was very nice and helpful.
Service were great as always be I was in and out in no time, greatly appreciated thanks
Great only been there twice so I might need more time to access the servicr
Ed Hoene and his team did a fantastic job. They kept me informed and provided great customer service. I highly recommend using Gold Coast for all your vehicle needs.
Gold Coast Alfa Romeo offers great, efficient and courteous service. I was told the service would no longer than 90 minutes and it was done even faster than that. And, they offered a free car wash to go with it.
Awesome customer service. So happy to be a customer of Gold Coast M A Romeo. Best dealer ship ever!!
I purchased my Alfa from Gold Coast, and had to bring the car if for some miscellaneous updates, as well as oil changes and things could not have gone smoother. Greg has been extremely helpful and knowledgeable with everything, and always makes bringing my car in a breeze (which sometimes isn’t always the case with other service centers). Once again, couldn’t be happier with Gold Coast!
1 stop shop for Ferrari/Maserati/Alfa. Staffs are always helpful and trustworthy. It’s not a big location as it’s located on expensive retails area, but they got everything you ever needed. I’ve ordered parts, done oil change, installed tires, and purchased extended warranty for my Levante here. It was always easy and smooth.
Very professional, really friendly and do everything for the customers, lessened what i had to say
Cody was incredible to work with. I normally loathe the car buying process but Cody was upfront, honest, fair, and had great follow-up during the entire process. By far the best experience I have ever had when buying a car!
I had a great experience with my service advisor - Christopher Umali the other day. I was greeted professionally, my car was fixed on time, and Chris reached out to me twice a day to let me know how the progress was coming along. I was given a clean loaner car with a smile. Best of all - the service on my car was completed ahead of schedule! Thank you Chris & Gold Coast Maserati!
Everyone at Gold Coast was so nice. My salesman Cody was an absolute pleasure. He knew I was stressing and he made me laugh yet was professional and honest. Thankyou!
Very professional dealership. They made everything seamless and easy. I dealt with Angel, my salesman and he was pleasure to work with He accommodated all my requests. I highly recommend him and his dealership. A 5 star experience for sure!!
Amazing experience , phenomenal staff and service .. Gregg was beyond helpful and made it a very quick , easy and pleasant experience. Highly recommend to all and will continue to come back whenever I need to ..
Great service center. Nice staff!
Hey I dealt with Joe he was my service rep The service was amazing he walked me through everything service was the excellent best Maserati dealership ever
Fast,easy and honest. Love to work with greg!
Seamless experience leasing vehicle. Ran into a couple of issuing with the financing company but Flavio helped me resolve quickly.
Best experience in car dealership. period. Angel found us the price of car within our range and we were driving a week later. Super communicative ans alfa driver / customer for life
Awesome experience with a great staff! Really surprised how well they have turned things around at Gold Coast!